By choosing LLP “DistriTech” as a supplier, you purchase high-quality production. Day after day you rely on its accuracy and stability. With proper care, the device will provide you with years of reliable and trouble-free operation. In order to maintain the equipment in excellent working capacity, the company "DistriTech" has developed programs that will satisfy all your needs. They include from preventive inspection to repair and emergency maintenance. Our company will provide the highest return on your investment.
Why choose Distritech Service?
ENSURING A LONG TIME OF THE SERVICE
Regularly scheduled inspections by qualified service engineers will keep your device in the best working condition, guarantee a long service life, eliminate sudden breakdowns and downtimes. You will get maximum efficiency from your equipment working operation.
COMPLIANCE WITH THE OBTAINED RESULTS OF THE SPECIFICATION
The accuracy of the analytical equipment guarantees the production of high-quality products and it is an important criterion for the success of your company. Systematic checks, calibrations, and adjustments will give you confidence that your tool continues to achieve desirable measurement results that meet the specification.
SPECIALISTS WITH PROFESSIONAL QUALIFICATION AND KNOWLEDGE
All technical specialists of "DistriTech" annually undergo specialized training and are authorized by manufacturers. Specific certificates verify knowledge and we can provide them on request. You can be assured that your device is in good hands.
CERTIFIED TESTING EQUIPMENT
Service engineers at "DistriTech" use only certified test equipment for checking and adjusting your instruments. Thus, you can be sure of a high level of accuracy. At your request, we will provide all required certifying documentation.
ADAPTATION FOR APPLICATION, QUALIFICATION, AND VALIDATION
In order to perform the tasks that are applicable in your company, our service department will perform all required settings of the equipment, applications, or software. In addition, it is authorized to conduct qualifications and validation of the equipment with the provision of the necessary documentation. We care about our customers and are always ready to work closely to solve specific problems.
"DISTRITECH" QUALIFIED SERVICE PROVIDES YOU WITH TWO OPTIONS OF PROGRAMS:
Depending on the choice of the preferred program, you receive the following services:
|Remote support by phone or online|
|Technical maintenance with the issuance of a detailed protocol|
|Calibration and adjustment of equipment (standard samples are provided by the user or ordered from us in advance)|
|Adaptation of equipment and software for specialized application|
|Additional staff training|
|Electrical and mechanical adjustment, if necessary|
|The software update, where applicable|
|Replacement of worn-out parts according to the maintenance protocol (cost of consumables is paid separately)|
|Urgent unscheduled service in emergency situations|
|Repair on the basis of a specialized service center, if necessary|
|Qualification and validation of equipment|
“DISTRITECH” SERVICE key advantages
Now you can plan your budget on technical maintenance more freely
Purchasing the program of "Distritech" certified service allows you to plan and authorize a single bill per year. Remain confident on any occasion. This year we are ready to help whenever it is necessary.
With the programs of qualified service "Distritech" you will get documented results stated in the maintenance report. This protocol will provide you with documentation for auditors and customers, also we give assurance that your instrument is tested at the highest standards.
SIMPLY DIAL THE PHONE NUMBER IF YOU HAVE ANY QUESTIONS
If you need detailed advice on the use of the instrument in your work, or if there is a question about the results, the "Distritech" service engineers are ready to help you remotely at any time during the working day by phone or online.
TO BE COMPLETELY CONFIDENT - AN ELECTRICAL SAFETY CHECK
At each visit, if necessary, the"Distritech" service engineer conducts electrical and mechanical alignment. This gives confidence that the electrical safety devices are in full working order.
REPAIR REQUEST - FAST RESPONSE
With the"Distritech" professional service programs you have a well-defined response time in the event of failure of your device. Such a quick solution ensures that in the very near future the equipment will be repaired allowing you to return in a steady working rhythm.